Term of use

Term of use

Prices vary by date & time and vehicle availability.
By submitting reservation form, you are giving Imperial Royal Carriage LLC ( OCGRC) . the right to email or contact you regarding our specials and company announcements. We will never sell or give your information away to anyone. You will always have the right to opt out at anytime. The customer accepts to pay the price specified for the services described. The customer agrees to be charged for any aditional services.
If there's any problem with a vehicle or driver the company must be informed within 24 hours. If the company is not informed with in 24 hours the complaint will not be validated

 


Cancellation fees

For Sedans and SUV

  • For any cancellation made with 2 days of anticipation there will not be charged
  • For any cancellation made with 1 days of anticipation there will be a charge of 30% of the reservation cost
  • For a no show or a cancellation made on the same day of the reservation there will be a charge of 100% of the reservation cost

All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on hire and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. Sanitation fee is 250.00.


Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). Smoking is not permitted in any of our vehicles, absolutely no exceptions.